Watching Waiters Work

by Joe J Thomas

My wife and I are “foodies”… that is, we eat at restaurants quite a bit. To be fair, her palate was miles beyond mine when we met, but I am gradually catching up. Naturally, over time I’ve become more discerning – of the food, the atmosphere, and especially of the service.

Good service can keep me coming back just as sure as bad service can drive me away. And that’s what led me to the following introspective question:

“Am I a Good Waiter?”

The more I thought about it, the more I realized that being successful in business hinges on many of the same qualities I admire in a good waiter. Continue reading →